Exam Section

Reference Material

Related Okta Learning

Use Case 1: Account Creation and User Management

Percentage of Exam: 26%

Configuration tasks:

• Create a user account
• Add a custom attribute
• Edit a user profile
• Create a group
• Manually assign users to a group
• Create a group rule
• Assign a standard administrator role to a group
• Create a custom role and resource set and assign them to a group

References:

• Manage users
• Administrators
• Edit users attributes
• About groups
• About group rules
• Create group rules
• Manually assign people to group

Okta Learning Resources:

• Define Your Users in Okta
• Organize Users with Groups
• Define Okta Administrators

Use Case 2: Application Setup with OIN

Percentage of Exam: 10%

Configuration tasks:

• Integrate an app from the OIN using SAML SSO
• Set up user provisioning from Okta to an app
• Assign a group to an app
• Verify a user was successfully provisioned to an app

References:

• How to configure SAML 2.0 for Okta Org2Org application
• SAML app integrations
• Planning for SAML
• Configure provisioning for an app integration
• Assign a single app to groups
• Manage users

Okta Learning Resources:

• Create App Integrations
• Automate User Provisioning

Use Case 3: Attribute Mapping and Offboarding

Percentage of Exam: 8%

Configuration tasks:

• Map attributes between Okta and an app
• Deactivate a user and verify the user cannot access an app

References:

• Map Okta attributes to app attributes in the Profile Editor
• Map application attributes on the Provisioning page
• Deactivate and delete user accounts
• About user account status
• Manage users

Okta Learning Resources:

• Define Your Users in Okta
• Automate User Provisioning

Use Case 4: Security Enforcement

Percentage of Exam: 38%

Configuration tasks:

• Set up an authenticator and enrollment policy
• Add a rule to the global session policy
• Add an authentication policy
• Set up password policies for self-service recovery
• Verify a user must use the required authenticators

References:

• Multifactor Authentication
• About authenticator enrollment policies and rules
• Global session policies
• Authentication policies

Okta Learning Resources:

• Implement Security Policies
• Manage Network Zones
• Define a Secure Policy Structure

Use Case 5: Troubleshooting

Percentage of Exam: 12%

Troubleshooting tasks:

• Troubleshoot why a user cannot sign in to the Okta Org
• Expire a user's password and clear the user's sessions
• Troubleshoot why a user cannot access an app from their dashboard
• Troubleshoot incorrect group assignment for users

References:

• About user account status
• Deactivate and delete user accounts
• About group rules
• Create group rules

Okta Learning Resources:

• Define your users in Okta
• Organize Users with Groups

Use Case 6: Syslog and Okta Support

Percentage of Exam: 6%

Tasks:

• Find an event in Syslog
• Identify the Okta resources for getting help and support

References:

• Reports
• System Log
• Okta Status Page
• How to Create a Support Case
• Okta Customer Support and Success Services
• Okta Community

Okta Learning Resources:

• Monitor your Okta Org